The City of Santa Cruz offers the Community Request for Service Portal (CRSP).  This user-friendly application allows users to request service by dropping a pin on a map to indicate the service location, upload photos and specify request details.  Additionally it offers the option to send a notification to the requester upon service completion. 

The request types are available in CRSP:

1. Bike or Pedestrian Hazards
2. Code Violations (including concerns caused by sidewalk vending)
3. Encampments
4. Graffiti
5. Needles or Syringes
6. Over-Sized Vehicles
7. Potholes
8. Sewer Spills or Backups
9. Traffic Concerns
10. General Requests (anything not listed above except high priority items bellow)

Additional information about adding an icon for launching the CRSP application can be found here.

Since some requests require immediate attention we have the following methods for reporting priority requests:

• Accessibility (ADA) Grievances
• Change Refuse Cart Size
• Crime Tip
• Illegal Dumping
• Non-account Holder Bulky Item Pickup Application
• Police Reports
• Refuse Cleanup
• Streetlight Outage
• Water Loss
• Water-Refuse-Sewer Service
• Website Issues